Refunds are only considered under the following conditions:

• Project not started:
  If the project has not been initiated by our team within 7 business days of payment, and no work has been delivered.
• Duplicate payment:
  If you are charged twice due to a system or payment gateway error.
• Unable to deliver service:
  If DigiYantra Digital is unable to start or complete the service due to unforeseen internal constraints.

Note: Refund requests will not be entertained for reasons such as “change of mind,” “lack of interest,” or “delay due to client-side communication gaps.

No refunds will be issued for the following:

• Services already rendered or partially completed (including strategy plans, designs, ads, development, etc.)
• Delays caused by the client (e.g., lack of content, feedback, approvals)
• Domain name registration or third-party tool/license purchases made on behalf of the client
• Monthly marketing, SEO, or ad management services once the cycle has started

You may cancel a project or retainer service at any time by providing written notice via email to info@digiyantra.digital. Any work completed before cancellation will be billed accordingly and deducted from any potential refund.

If your refund request is approved:

• It will be processed within 7–10 business days.
• The amount will be refunded to the original method of payment.
• Transaction charges (if any) incurred during payment may be deducted.

If you haven’t received a refund yet:

1. First check your bank account again.
2. Then contact your credit card/banking company—it may take time before your refund is officially posted.
3. If you’ve done all of this and still have not received your refund, please contact us at info@digiyantra.digital.